“An ounce of prevention is worth a pound of cure.”
– Ben Franklin
In our industry, a pound of cure often results in change orders, and delayed schedules. It’s what our nightmares are made of. We are much more interested in the ounce of prevention, it’s how we "Prepare for the Win!”
We have found that our best work is performed when we successfully prepare. With all of the moving parts involved in our process, there are a lot of variables that impact the result. Some we have control over, and some we don’t. Being in control of as many variables as possible allows us to better manipulate the final product. Our team is prepared to take care of a majority of those variables, but we do ask for your help on a few.
Once our project managers square away scheduling, they will be discussing job site readiness and what our team needs in order to do our best work. We completely understand that each job-site is unique and some items that we request might not be possible. Our goal in this phase is to have a plan of action ready so that our first day on-site can positively impact the project, instead of starting with a setback. Below is a document that our project managers will be distributing well before our team is expected to show up on-site. It displays the job-critical items that directly impact the end result and are the variables that we often have little control over in our projects. This is one of our ounces of prevention and we find that EVERYONE is a lot happier when this list is taken care of on the front end. It allows our team leaders to start their process right away and keeps them focused on what they do best, installing the most durable and well-designed floors.
Our goal is to positively impact people and concrete. We appreciate you providing us the opportunity to live out our goal and look forward to working with you in the future.
As always, feel free to reach out directly with any questions that you might have or if there is any way we can assist at firstname.lastname@example.org.
Click to download the document: Before We Start